Terms of Service
Last Updated: August 2026
Welcome to Pure Nectar Honey. By accessing our website and placing orders, you agree to be bound by these Terms of Service. Please read them carefully.
1. Product Information and Availability
We strive to display our products, including pricing and descriptions, as accurately as possible. However, as honey is a natural product, variations in color, texture, and crystallization may occur. All orders are subject to product availability. We reserve the right to limit the quantities of any products or services that we offer.
2. Ordering and Payment
Our primary method for order placement and fulfillment is via WhatsApp. When you place an order via WhatsApp, you are placing a formal request for an order. The final order confirmation, total amount (including shipping, if applicable), and payment details (UPI/Bank Transfer) will be confirmed manually by our team during the chat.
3. Shipping and Delivery
We process and dispatch orders from our central hub. Delivery timelines provided are estimates and are not guaranteed. We are not responsible for delays caused by third-party shipping carriers or unforeseen circumstances. Please ensure your delivery address provided via WhatsApp is accurate.
4. Returns and Refunds
Due to the perishable and consumable nature of raw honey, we generally do not accept returns. However, if your order arrives damaged (e.g., broken glass jar) or you receive the incorrect item, please contact us immediately via WhatsApp with photographic evidence, and we will issue a replacement or refund at our discretion.
5. Modifications to the Service and Prices
Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
6. Contact Information
Questions about the Terms of Service should be sent to us at:
Pure Nectar Honey
WhatsApp / Phone: +91 86258 08700