Cookie Policy

Last updated: 1 November 2026

Cookies are small files that a website stores in your browser. We use as few as we can. This page lists them and tells you how to change your choice. For how we handle personal information, see our Privacy Policy.

What happens by region

United Kingdom, European Union, European Economic Area and Switzerland: only necessary cookies until you say yes.
India and the rest of the world: only necessary cookies until you say yes.
United States: analytics runs by default. You can switch it off with "Your privacy choices" in the footer, and we switch it off automatically if your browser sends a Global Privacy Control signal.

If your browser sends a Global Privacy Control signal, we keep analytics off in every region, and you can still turn it on yourself in the cookie settings.

Necessary

Always on. These keep the website working and safe. They do not track you for marketing.

Your cookie choice 6 months

Remembers what you chose in the cookie banner.

Bot check Session or very short

Our forms and chat use a bot check from our security provider to stop spam. It may set a short-lived security cookie or token.

Chat memory Until the tab is closed

Keeps your chat on screen while you move between pages. It is stored in your browser tab and disappears when you close the tab or delete the chat.

Analytics

Only if you allow them (or, in the United States, until you switch them off). They help us count visits and see which pages are useful.

Visit counting Up to 2 years

Our analytics provider sets cookies that recognise your browser, so that we can count visits and pages. We see totals and trends, not your name.

Chat events As above

If you allow analytics, we note simple events such as opening the chat or sending a message to our team. We do not send the text of your chat.

Marketing

Not used on this website at the moment. If we run adverts later, they will stay off until you allow them.

Change your choice

You can change or withdraw your choice at any time. Switching analytics off also removes the analytics cookies we set.

You can also block or delete cookies in your browser settings. Some parts of the site, such as forms, may then not work.

Questions? Write to [email protected].